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PRESS RELEASE
AOTA Credits Increased Online Consumer Trust in 2008 to EV SSL
Certificate Adoption
IRS to require Extended Validation SSL certificates for online tax filing
SEATTLE, WA – November 20, 2008 – Today, the Authentication and Online
Trust Alliance (AOTA), announced
Extended Validation
Security Socket Layer (EV SSL) certificate adoption has dramatically
increased in 2008, providing a more secure environment for ecommerce,
ebanking, social networking and now etax filing. AOTA estimates there are currently more than
10,000 EV Web sites, up from 4,000 when AOTA first issued a
call
for all ecommerce and banking sites to adopt EV certificates 10 months ago.
AOTA made today’s announcement coinciding with the United States Internal
Revenue Service mandate that is expected to take effect January 1, 2009.
That move will require authorized IRS e-file providers participating in
online filing of individual income tax returns to possess a valid and
current EV SSL certificate. Furthering this security and privacy push, the
IRS will require e-file sites to create and publish privacy and information
on safeguard policies, obtain a privacy seal signifying an IRS-approved
service, and report all security and privacy breaches to the IRS.
“The IRS mandate demonstrates how business, industry and government can
work together to enhance online safety and consumer trust,” said AOTA
Chairman and Founder Craig Spiezle. “This action is critical to improve
e-filers’ legitimacy since cyber-thieves have notoriously impersonated the
IRS through deceptive email and fraudulent websites. With consumer
trust so important entering this holiday season, AOTA urges all ecommerce
and banking sites consider the IRS requirements and commitment to online
trust.”
EV SSL Certificates were created to address the rise in Internet fraud
that was eroding consumer confidence in online transactions. EV SSL
certificates are an emerging standard that help verify and further validate
a Web site owner. When consumers visit an EV SSL certified Web site, they
will notice a green address bar, signifying trust in that site, (see below). A study by
Tec-Ed Research says that 97 percent of online shoppers are likely to share
their credit card information on sites with the green EV bar, as opposed to
only 63 percent with non-EV sites.

“As the newer Internet Browsers supporting EV SSL certificates have
proliferated the marketplace, Bank of America has received very positive
feedback from its customers on our successful implementation of them in the
online banking space,” said AOTA member and vice president for online
banking privacy & security at Bank of America, Nicole Loffredo. “Bank of
America is committed to providing customers with the best security tools
available, and supporting EV certificates’ capability is in line with that
mission.”
“PayPal has been an enthusiastic supporter of Extended Validation SSL
certificates, ever since the idea was first proposed," said Michael Barrett,
chief information security officer of PayPal. "We converted the
entire PayPal site over to EV SSL certificates in early 2007 and have been
very pleased with the results. PayPal strongly encourages the rest of the
industry to adopt EV SSL certificates in order to give consumers more
confidence in their online transactions.”
When AOTA first voiced its support of EV SSL certificates, only one
Internet browser — Internet Explorer 7 — supported them. Ten months later,
leading Internet browsers — Apple Safari 3.2, Firefox 3, Google Chrome,
Microsoft Internet Explorer 7 and 8, and Opera 9.5 — all support EV SSL
Certificates. AOTA member companies deploying EV SSL certificates include
Bank of America, DigiCert, GeoTrust, Go Daddy, Microsoft Corporation,
MXLogic, and VeriSign, Inc.
To learn more about EV SSL
certificates, visit
https://otalliance.org/resources/EVresources.htm
Industry Quotes:
"The Internet continues to grow at an unprecedented rate as a powerful
medium for sales and communication," said Ken Bretschneider, AOTA member and
DigiCert,
CEO. "EV SSL certificates play a decisive role in fostering online trust
with a visual reminder that a site and it's organization are legitimate."
"Consumers are looking to make sure their transactions
online are safe," said
Go Daddy
President and COO Warren Adelman, also an AOTA member. "The higher vetting
standards and the readily visible 'green bar' help assure consumer
confidence."
“In uncertain economic times, consumers aren’t taking any chances with
the money they do have,” said Tim Callan, AOTA steering committee member and
vice president of product marketing at
VeriSign. “Therefore, more than ever,
in order to get consumers to make online transactions, Web-reliant
businesses must be able to instill trust online, and that’s exactly what EV
SSL certificates do.”
About The Authentication and Online Trust Alliance (AOTA):
Founded in October 2004, the mission of AOTA is to foster the elimination of
email and Internet fraud, abuse and data intrusions, thereby enhancing
online trust, confidence and online protection of businesses and consumers.
The goals include but are not limited to facilitating best practices, data
sharing, the deployment and implementation of authentication, identity and
reputation solutions as well as domain defense strategies. AOTA represents
over one million businesses and 500 million users worldwide, with members in
Brazil, Canada, United Kingdom, Denmark, Germany, Romania, Singapore and the
United States. AOTA is a 501c6 IRS-approved non-profit, governed by a Board
and Steering Committee including the Bank of America, BoxSentry, Datran
Media, Epsilon, Goodmail Systems, Habeas, Iconix, Internet Identity,
IronPort (a division of Cisco Systems), MarkMonitor, Message Systems,
Microsoft Corporation, MX Logic, Return Path, Symantec Corporation and
VeriSign.
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