Today we released the 9th annual Online Trust Audit and Honor Roll. This year’s Audit is our most comprehensive ever, assessing more than 1000 consumer-facing sites for their adoption of best practices in consumer/brand protection, site security and responsible privacy practices.
This summer the email marketing industry suffered a setback due to “list bomb” attacks in which thousands of targeted users were unknowingly subscribed to tens of thousands of mailings. In these attacks, ESP infrastructure and highly-reputed brands were used as a means to effectively create a “denial of service” against user inboxes, and email originating from many ESPs and brands was blocked by Spamhaus until the situation was better understood. Could this have been prevented?